Privacy Policy
Last updated: [May 2025]
At Scott’s and Sons, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Who We Are
Scott’s and Sons is a letting agency registered in England.
Company Name: Scott’s and Sons ltd
Company Number: 13560569
Registered Address: 19 Bedonwell rd, Bexleyheath, Kent DA7 5PS
Email: info@scottsandsons.com
Phone: 07392885408
We are the data controller of the information you provide to us.
2. What Information We Collect
We may collect and process the following personal data:
Contact details: name, email, phone number, address
Identification documents (e.g., for Right to Rent checks)
Financial information: bank details (for rent or deposit handling)
Property preferences and application details
Technical data: IP address, browser type, and usage data via cookies
3. How We Use Your Information
We use your data to:
Process tenancy applications
Communicate with you about services, properties, or viewings
Carry out reference checks and legal compliance (e.g., Right to Rent)
Manage tenancies and repairs
Collect and return rent and deposits
Comply with legal obligations (e.g., record keeping, HMRC)
We only process your data when we have a lawful basis, such as your consent, a contractual obligation, or a legal requirement.
4. Sharing Your Information
We may share your data with:
Referencing agencies
Maintenance contractors (for repairs)
Legal or regulatory authorities (e.g., HMRC)
Our client money protection scheme and redress scheme
IT service providers (e.g., for secure email or cloud storage)
We never sell your data to third parties.
5. Cookies and Website Tracking
We use cookies to improve your experience and understand how visitors use our site. You can accept or reject cookies when prompted on your first visit.
For more information, see our [Cookie Policy].
6. How We Store Your Data
We store your information securely and only for as long as necessary for the purposes we collected it. We follow industry-standard security protocols and regularly review our data retention policies.
7. Your Rights
Under UK GDPR, you have the right to:
Access the data we hold about you
Request correction of inaccurate data
Request deletion of your data (right to be forgotten)
Object to or restrict how we use your data
Withdraw consent at any time
Lodge a complaint with the Information Commissioners Office (ICO)
to exercise any of these rights, please contact us at info@scottsandsons.com
8. Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact us
If you have any questions or concerns about this policy or how we use your data, please do not hesitate to contact us.